Rownd - Sign-in failures due to intermittent network timeouts – Incident details

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Sign-in failures due to intermittent network timeouts

ResolvedDegraded performance21 hours 32 minutes

Affected

API

Degraded performance from 8:13 PM to 5:46 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We have adjusted some settings related to database and compute performance and are monitoring the system for further anomalies.

  • UpdateUTC

    We are continuing to track these intermittent issues with sign-in completions and are working on a resolution.

  • InvestigatingUTC

    We are seeing certain network requests timeout, which may result in a small number of sign-in failures. Our engineers are investigating this issue.