Rownd - Elevated API error rates – Incident details

All systems operational

Show current status

Elevated API error rates

Resolved16 hours 59 minutes

Affected

API

Partial outage from 11:58 PM to 12:13 AM, Degraded performance from 12:13 AM to 12:15 AM, Operational from 12:15 AM to 4:58 PM

  • ResolvedUTC

    After extensive monitoring, the service appears to be stable. We have opened a ticket with our database provider, as it appears they had some internal issues during this outage. We'll add details to the a postmortem once we are confident in the root cause.

  • MonitoringUTC

    The service is operating normally and we are monitoring for further disruptions.

  • UpdateUTC

    Our services were having trouble connecting to our primary database for about 20 minutes. Services appear to be recovering. We are continuing to investigate the cause of this disruption.

  • InvestigatingUTC

    We are currently investigating reports of elevated error rates across the Rownd service.